Consumer willingness to accept product substitutions in online orders in grocery retail: Implications for fulfilment operations

Activity: Talk or presentationOral presentation

Period13 Jun 202518 Jun 2025
Event titleEurOMA 2025: 32nd International Annual Conference of the European Operations Management Association: Operations Management opening to multi-disciplinarity in a time of grand challenges
Event typeConference
Conference number32
LocationMilan, ItalyShow on map

Keywords

  • retail operations
  • service operations
  • online fulfilment