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Consumer willingness to accept product substitutions in online orders in grocery retail: Implications for fulfilment operations

Activity: Talk or presentation › Oral presentation

Period13 Jun 2025 → 18 Jun 2025
Event title32nd International Annual Conference of the European Operations Management Association: Operations Management opening to multi-disciplinarity in a time of grand challenges
Event typeConference
Conference number32
OrganiserPolytechnic University of Milan
LocationMilan, ItalyShow on map

UN SDGs

This activity contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Keywords

  • retail operations
  • service operations
  • online fulfilment

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