Optimizing IT Service Management (ITSM) Processes: A Case Study

  • José Amaro Ferreira Leite (Student)
  • Trocin, C. (Supervisor)

Activity: Supervision

Period2025
Held atUniversidade Católica Portuguesa
Degree of RecognitionMaster

UN SDGs

This activity contributes to the following UN Sustainable Development Goals (SDGs)

  • SDG 8 - Decent Work and Economic Growth