Cristina Trocin, a researcher at CEGE (Research Centre in Management and Economics) and assistant teacher at Católica Porto Business School, recently published an article in the prestigious scientific journal Information Systems Journal. As part of her PhD, she conducted research on Electronic Health Records (EHR), resulting in the article "How do unintended consequences emerge from EHR implementation? An affordance perspective."
Cristina Trocin, along with the co-authors Prof. Gwanhoo Lee, Prof. Roberta Bernardi, and Prof. Suprateek Sarker, aims to "explain how unintended consequences emerge from EHR implementation”. “Through a case study in Italy, and affordance-actualisation theory, our analysis theorizes the interactions among technology, psychosocial factors, and organisational constraints/enablers. We provide insights to manage unintended consequences while maximising their benefits."
In addition, “(the study’s) findings contribute to the literature on unintended consequences and help organisations better manage implementing new systems."
Read the full article here, published on Information Systems Journal.