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1998 …2024

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Personal profile


Rui Sousa is Full Professor of Operations Management and Dean of Católica Porto Business School, Universidade Católica Portuguesa. He holds a PhD from London Business School and is Honorary Fellow of the European Operations Management Association, having served in the Board of this association for six years. His research has won several awards and has been published in leading international journals, including the Journal of Operations ManagementProduction and Operations ManagementInternational Journal of Operations & Production Management, Decision Sciences and the Journal of Service Research. Rui is Associate Editor for the Journal of Operations Management and the International Journal of Operations & Production Management, and serves on a number of Editorial Review Boards (e.g., Journal of Business Research). Rui has taught at the London Business School, London School of Economics and is invited lecturer of EIASM (European Institute for Advanced Studies in Management, Brussels). He is Director of the Service Management Lab and has worked with a number of leading organizations, including Rank Xerox, Siemens, Ministry of Finance of France, EDP (major Portuguese electricity utility), Sonae (largest Portuguese retailer), among others.

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 8 - Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
  • SDG 12 - Responsible Consumption and Production

Education/Academic qualification

Agregação, Universidade Católica Portuguesa

Award Date: 22 Apr 2010

PhD, Operations Management, London Business School

Award Date: 31 Jan 2000

Master, Operational Research, Lancaster University Management School

Award Date: 30 Sept 1993

Bachelor, Electrical and Computers Engineering, University of Porto

Award Date: 31 Jul 1992


  • H Social Sciences (General)
  • Operations management
  • Service operations
  • Servitization of manufacturing
  • Digitally-enabled services
  • Operations strategy


Dive into the research topics where Rui Sousa is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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