A informação transmitida na consulta de enfermagem pré-operatória: perceção do cliente

Introduction: The preoperative nursing consultation could be understood as a privileged moment for the transmission of information to the patient in order to better prepare it for surgery and promoting it collaboration in postoperative care. For the consultation was an effective and valued intervention, it should take into account patients’ information needs and because of this, it is relevant to know patients’ perspective on this topic. Aim: To identify the importance of the information transmitted in the consultation for the patients and to identify the contribution of the information for the patient's collaboration in the recovery. Materials and Methods: Descriptive study with a quantitative approach. It consisted of the assessment on preoperative nursing consultation at the patients’ point of view in relation to the information transmitted and its influence their collaboration in postoperative care. A survey was prepared and applied between June and December 2018. The sample was selected for convenience, including patients with preoperative nursing consultation integrated into a multidisciplinary perioperative care program - Enhanced Recovery After Surgery, who were aware and literate. Results: The sample consisted of 45 patients. It should be noted that 91.1% (n = 41) of patients rated the information as “very important/important”. It was found that 91.1% (n = 41) of the patients answered “I totally agree/I agree” that the information received contributed to their responsibility in the recovery process. Approximately 88.9% (n = 40) answered “I totally agree/I agree” that the information transmitted helped them to collaborate more in post-operative care. Conclusion: The patients considered the information transmitted during the preoperative nursing consultation very important. The results suggest that more informed patients better understand their responsibility for recovery and collaborated more in postoperative care, which favors the surgical process and improves outcomes.