Abstract
Since 2006, public radio has had listeners ombudsman. Law 2/2006 of 14 February 2006 established its competencies: to represent and defend the perspectives of listeners in the face of radio supply, to enhance the reliability of the public service, to promote the credibility and good image of professionals, to stimulate professional ethics and the code of ethics of professionals, and to contribute to the culture of self-criticism (Ombudsman’s Report, 2006, p. 104). This exploratory article focuses on radio information, listeners’ reactions through messages to the ombudsman and its recommendations to RTP management, through the analysis of the ombudsman’s annual reports and the company’s annual financial reports (2006-2019).
| Translated title of the contribution | Considering radio information through the ombudsman listener’s reports |
|---|---|
| Original language | Portuguese |
| Title of host publication | Para uma história do jornalismo em Portugal |
| Editors | Carla Baptista, Jorge Pedro Sousa, Celiana Azevedo |
| Place of Publication | Lisbon |
| Publisher | Universidade Nova de Lisboa |
| Pages | 383-404 |
| Number of pages | 22 |
| Volume | 2 |
| ISBN (Electronic) | 9789899048058 |
| ISBN (Print) | 9789899048041 |
| Publication status | Published - 7 Apr 2021 |
Keywords
- Radio
- Ombudsman
- Information
- Public radio