A informação radiofónica a partir dos relatórios do provedor do ouvinte

Translated title of the contribution: Considering radio information through the ombudsman listener’s reports

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review



Since 2006, public radio has had listeners ombudsman. Law 2/2006 of 14 February 2006 established its competencies: to represent and defend the perspectives of listeners in the face of radio supply, to enhance the reliability of the public service, to promote the credibility and good image of professionals, to stimulate professional ethics and the code of ethics of professionals, and to contribute to the culture of self-criticism (Ombudsman’s Report, 2006, p. 104). This exploratory article focuses on radio information, listeners’ reactions through messages to the ombudsman and its recommendations to RTP management, through the analysis of the ombudsman’s annual reports and the company’s annual financial reports (2006-2019).
Translated title of the contributionConsidering radio information through the ombudsman listener’s reports
Original languagePortuguese
Title of host publicationPara uma história do jornalismo em Portugal
EditorsCarla Baptista, Jorge Pedro Sousa, Celiana Azevedo
Place of PublicationLisbon
PublisherUniversidade Nova de Lisboa
Number of pages22
ISBN (Electronic)9789899048058
ISBN (Print)9789899048041
Publication statusPublished - 7 Apr 2021


  • Radio
  • Ombudsman
  • Information
  • Public radio


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