Creation of a tacit knowledge scale in succession process of family business

Isabel Torres, Miguel Guerreiro, Paula Rodrigues, Adelia Monarca, Daniel Barradas

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The aim of this study is to create a scale for measure the importance of the tacit knowledge in Succession Process (SP) in Family Business (FB). This work was followed by the perspective of the present generation, investigating the importance of the successor preparation, the quality of the relationship with the predecessor, skills and business experience of the successor and, finally, the commitment with the FB, considering that this is a complex and emotional process, which involves the transfer of tacit knowledge from the current FB manager to the successor . A study was conducted to develop a holistic, yet parsimonious tacit knowledge in succession process of FB scale. Based on a review of the literature, the study was based on the main dimensions present in the tacit knowledge transfer in SP: (1) the choice of successor; (2) the succession process; (3) the perception of the competence of the successor; (4) the influence of the family; (5) the expectations of the predecessor about succession process, which led us to an expanded collection of items for each of the dimensions to be measured. After access to those dimensions, 8 in-depth interviews were conducted to current managers of FB on these topics. Through the content analysis of the interviews using NVivo software, a set of items to measure each of the constructs were developed.
Original languageEnglish
Title of host publicationProceedings of the 14th International Conference on Intellectual Capital Knowledge Management & Organisational Learning, ICICKM 2017
EditorsEric Tsui, Benny Cheung
PublisherAcademic Conferences Limited
Pages277-283
Number of pages7
ISBN (Electronic)9781510853935
Publication statusPublished - 2017
Event14th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning - , Hong Kong
Duration: 7 Dec 20178 Dec 2017

Publication series

NamePROCEEDINGS OF THE 14TH INTERNATIONAL CONFERENCE ON INTELLECTUAL CAPITAL, KNOWLEDGE MANAGEMENT & ORGANISATIONAL LEARNING (ICICKM 2017)
ISSN (Print)2048-9803

Conference

Conference14th International Conference on Intellectual Capital, Knowledge Management and Organisational Learning
Country/TerritoryHong Kong
Period7/12/178/12/17

Keywords

  • Scale
  • Creation
  • Tacit knowledge
  • Knowledge management
  • Succession process
  • Family business

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