Abstract
Despite the proliferation of research about teams in the past few decades, relatively little attention has been devoted to understanding the criteria domain of team effectiveness. Accordingly, we identify two fairly general forms of criteria, namely tangible outputs and members' reactions. We further differentiate three types of tangible outcomes: (a) productivity; (b) efficiency; and (c) quality, and also distinguish between team-level member reactions (i.e., emergent states) and individual-level attitudes, reactions, behaviors, and personal development. We illustrate alternative assessment schemes for each type of criteria. Finally, we discuss how gaining an appreciation for four temporal-related factors-(a) postdictive versus predictive designs; (b) aggregation lags and periods; (c) episodic cycles; and (d) developmental processes-will enhance our understanding of the team effectiveness criteria construct.
Original language | English |
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Title of host publication | The Oxford handbook of organizational psychology |
Publisher | Oxford University Press |
Volume | 2 |
ISBN (Electronic) | 9780199968831 |
ISBN (Print) | 9780199928286 |
DOIs | |
Publication status | Published - 18 Sept 2012 |
Externally published | Yes |
Keywords
- Criteria
- Member reactions
- Performance
- Quality
- Team effectiveness