Criteria issues and team effectiveness

John E. Mathieu*, Lucy L. Gilson

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

33 Citations (Scopus)

Abstract

Despite the proliferation of research about teams in the past few decades, relatively little attention has been devoted to understanding the criteria domain of team effectiveness. Accordingly, we identify two fairly general forms of criteria, namely tangible outputs and members' reactions. We further differentiate three types of tangible outcomes: (a) productivity; (b) efficiency; and (c) quality, and also distinguish between team-level member reactions (i.e., emergent states) and individual-level attitudes, reactions, behaviors, and personal development. We illustrate alternative assessment schemes for each type of criteria. Finally, we discuss how gaining an appreciation for four temporal-related factors-(a) postdictive versus predictive designs; (b) aggregation lags and periods; (c) episodic cycles; and (d) developmental processes-will enhance our understanding of the team effectiveness criteria construct.
Original languageEnglish
Title of host publicationThe Oxford handbook of organizational psychology
PublisherOxford University Press
Volume2
ISBN (Electronic)9780199968831
ISBN (Print)9780199928286
DOIs
Publication statusPublished - 18 Sept 2012
Externally publishedYes

Keywords

  • Criteria
  • Member reactions
  • Performance
  • Quality
  • Team effectiveness

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