Dynamics of knowledge creation in intra-organizational networks

Clotilde Passos*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


Introduction: Knowledge has shown growing importance in economy, as a differentiation factor and a competitiveness enhancer, being considered as an important pillar of modern society development. Networks within and between organizations, as a strategy to potentiate knowledge sharing might be considered one of the most important approaches an organization may adopt. Objectives: To evaluate how the dynamics of knowledge creation occur in an intra-organizational network. Methods: This study is developed according to a descriptive and exploratory typology and uses the methodology of a case study developed over an optical services network in Portugal. Results: The results present evidence that the context of an intra-organizational network may favor a collective learning environment, mainly represented by the interaction that occurs between the collaborators of the various units and with the help of several “interaction” and knowledge creation spaces. Conclusions: The potential attributed to knowledge and networks in promoting the best organizational practices justify the interest of this analysis and the contribution of this study to the business environment.

Translated title of the contributionDynamics of knowledge creation in intra-organizational networks
Original languageEnglish
Pages (from-to)55-66
Number of pages12
JournalMillenium: Journal of Education, Technologies, and Health
Issue number8
Publication statusPublished - 31 Jan 2019


  • Intra-organizational networks
  • Knowledge Creation
  • Knowledge management


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