Effective communication in transition care during shift change

Filipe Fernandes; Almeida Dias; Isabel Araújo; Goreti Marreiros; Joana Machado; Hossam Dawa; Henrique Vicente; José Neves

doi:10.1007/978-3-031-16474-3_33

Effective communication in transition care during shift change

Filipe Fernandes, Almeida Dias, Isabel Araújo, Goreti Marreiros, Joana Machado, Hossam Dawa, Henrique Vicente, José Neves^*

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

The aim of this study is to examine the effective communication process during shift changes in a transitional care unit; communication should be clear, concise and relevant. The caregivers should be able to understand their mates needs and wants, and they should understand what is happening. Indeed, it will be study if there is inconsistency in the communication process during shift change, since there are some factors that could be affecting the consistency, such as inadequate time for communication, lack of awareness about the needs of other team members and unclear expectations from managers, a process carried out by interviewing employees who have experience in transitional care. The interviewees are asked about their past experiences and what they think are the most important points for effective communication. No doubt this article will discuss the communication challenges and opportunities that arise when a caregiver transfers care from one shift to the next, with effective communication being the key. On the other hand, in this work is also set a Logic Programming based framework that nurses may use to optimize their insight into how caregivers may make their communication more effective by understanding the needs of both parties involved in the shift change process.

Original language	English
Title of host publication	Progress in artificial intelligence - 21st EPIA Conference on Artificial Intelligence, EPIA 2022, Proceedings
Editors	Goreti Marreiros, Bruno Martins, Ana Paiva, Alberto Sardinha, Bernardete Ribeiro
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	401-414
Number of pages	14
ISBN (Print)	9783031164736
DOIs	https://doi.org/10.1007/978-3-031-16474-3_33
Publication status	Published - 13 Sept 2022
Event	21st EPIA Conference on Artificial Intelligence, EPIA 2022 - Lisbon, Portugal Duration: 31 Aug 2022 → 2 Sept 2022

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	13566 LNAI
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	21st EPIA Conference on Artificial Intelligence, EPIA 2022
Country/Territory	Portugal
City	Lisbon
Period	31/08/22 → 2/09/22

Keywords

Computational sustainability
Entropy
ISBAR method
Logic programming
Patient’s safety
Shift change
The laws of thermodynamics
Transition care

Access to Document

10.1007/978-3-031-16474-3_33

Cite this

Fernandes, F., Dias, A., Araújo, I., Marreiros, G., Machado, J., Dawa, H., Vicente, H., & Neves, J. (2022). Effective communication in transition care during shift change. In G. Marreiros, B. Martins, A. Paiva, A. Sardinha, & B. Ribeiro (Eds.), Progress in artificial intelligence - 21st EPIA Conference on Artificial Intelligence, EPIA 2022, Proceedings (pp. 401-414). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13566 LNAI). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-16474-3_33

Fernandes, Filipe ; Dias, Almeida ; Araújo, Isabel et al. / Effective communication in transition care during shift change. Progress in artificial intelligence - 21st EPIA Conference on Artificial Intelligence, EPIA 2022, Proceedings. editor / Goreti Marreiros ; Bruno Martins ; Ana Paiva ; Alberto Sardinha ; Bernardete Ribeiro. Springer Science and Business Media Deutschland GmbH, 2022. pp. 401-414 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Effective communication in transition care during shift change",

abstract = "The aim of this study is to examine the effective communication process during shift changes in a transitional care unit; communication should be clear, concise and relevant. The caregivers should be able to understand their mates needs and wants, and they should understand what is happening. Indeed, it will be study if there is inconsistency in the communication process during shift change, since there are some factors that could be affecting the consistency, such as inadequate time for communication, lack of awareness about the needs of other team members and unclear expectations from managers, a process carried out by interviewing employees who have experience in transitional care. The interviewees are asked about their past experiences and what they think are the most important points for effective communication. No doubt this article will discuss the communication challenges and opportunities that arise when a caregiver transfers care from one shift to the next, with effective communication being the key. On the other hand, in this work is also set a Logic Programming based framework that nurses may use to optimize their insight into how caregivers may make their communication more effective by understanding the needs of both parties involved in the shift change process.",

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author = "Filipe Fernandes and Almeida Dias and Isabel Ara{\'u}jo and Goreti Marreiros and Joana Machado and Hossam Dawa and Henrique Vicente and Jos{\'e} Neves",

note = "Publisher Copyright: {\textcopyright} 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.; 21st EPIA Conference on Artificial Intelligence, EPIA 2022 ; Conference date: 31-08-2022 Through 02-09-2022",

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Fernandes, F, Dias, A, Araújo, I, Marreiros, G, Machado, J, Dawa, H, Vicente, H & Neves, J 2022, Effective communication in transition care during shift change. in G Marreiros, B Martins, A Paiva, A Sardinha & B Ribeiro (eds), Progress in artificial intelligence - 21st EPIA Conference on Artificial Intelligence, EPIA 2022, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 13566 LNAI, Springer Science and Business Media Deutschland GmbH, pp. 401-414, 21st EPIA Conference on Artificial Intelligence, EPIA 2022, Lisbon, Portugal, 31/08/22. https://doi.org/10.1007/978-3-031-16474-3_33

Effective communication in transition care during shift change. / Fernandes, Filipe; Dias, Almeida; Araújo, Isabel et al.
Progress in artificial intelligence - 21st EPIA Conference on Artificial Intelligence, EPIA 2022, Proceedings. ed. / Goreti Marreiros; Bruno Martins; Ana Paiva; Alberto Sardinha; Bernardete Ribeiro. Springer Science and Business Media Deutschland GmbH, 2022. p. 401-414 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 13566 LNAI).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Effective communication in transition care during shift change

AU - Fernandes, Filipe

AU - Dias, Almeida

AU - Araújo, Isabel

AU - Marreiros, Goreti

AU - Machado, Joana

AU - Dawa, Hossam

AU - Vicente, Henrique

AU - Neves, José

PY - 2022/9/13

Y1 - 2022/9/13

N2 - The aim of this study is to examine the effective communication process during shift changes in a transitional care unit; communication should be clear, concise and relevant. The caregivers should be able to understand their mates needs and wants, and they should understand what is happening. Indeed, it will be study if there is inconsistency in the communication process during shift change, since there are some factors that could be affecting the consistency, such as inadequate time for communication, lack of awareness about the needs of other team members and unclear expectations from managers, a process carried out by interviewing employees who have experience in transitional care. The interviewees are asked about their past experiences and what they think are the most important points for effective communication. No doubt this article will discuss the communication challenges and opportunities that arise when a caregiver transfers care from one shift to the next, with effective communication being the key. On the other hand, in this work is also set a Logic Programming based framework that nurses may use to optimize their insight into how caregivers may make their communication more effective by understanding the needs of both parties involved in the shift change process.

AB - The aim of this study is to examine the effective communication process during shift changes in a transitional care unit; communication should be clear, concise and relevant. The caregivers should be able to understand their mates needs and wants, and they should understand what is happening. Indeed, it will be study if there is inconsistency in the communication process during shift change, since there are some factors that could be affecting the consistency, such as inadequate time for communication, lack of awareness about the needs of other team members and unclear expectations from managers, a process carried out by interviewing employees who have experience in transitional care. The interviewees are asked about their past experiences and what they think are the most important points for effective communication. No doubt this article will discuss the communication challenges and opportunities that arise when a caregiver transfers care from one shift to the next, with effective communication being the key. On the other hand, in this work is also set a Logic Programming based framework that nurses may use to optimize their insight into how caregivers may make their communication more effective by understanding the needs of both parties involved in the shift change process.

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Fernandes F, Dias A, Araújo I, Marreiros G, Machado J, Dawa H et al. Effective communication in transition care during shift change. In Marreiros G, Martins B, Paiva A, Sardinha A, Ribeiro B, editors, Progress in artificial intelligence - 21st EPIA Conference on Artificial Intelligence, EPIA 2022, Proceedings. Springer Science and Business Media Deutschland GmbH. 2022. p. 401-414. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-16474-3_33

Effective communication in transition care during shift change

Abstract

Publication series

Conference

Keywords

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CIIS: Center for Interdisciplinary Research in Health

Cite this

Effective communication in transition care during shift change

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Projects

CIIS: Center for Interdisciplinary Research in Health

Cite this