Evidence that emotional intelligence is related to job performance and affect and attitudes at work

Paulo N. Lopes*, Daisy Grewal, Jessica Kadis, Michelle Gall, Peter Salovey

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

207 Citations (Scopus)

Abstract

The relation between emotional intelligence, assessed with a performance measure, and positive work-place outcomes was examined in 44 analysts and clerical employees from the finance department of a Fortune 400 insurance company. Emotionally intelligent individuals received greater merit increases and held higher company rank than their counterparts. They also received better peer and/or supervisor ratings of interpersonal facilitation and stress tolerance than their counterparts. With few exceptions, these associations remained statistically significant after controlling for other predictors, one at a time, including age, gender, education, verbal ability, the Big Five personality traits, and trait affect.
Original languageEnglish
Pages (from-to)132-138
Number of pages7
JournalPsicothema
Volume18
Issue numberSUPPL.1
Publication statusPublished - 2006
Externally publishedYes

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