@inproceedings{a8d8008f09dc43ed82a98e78a42eae20,
title = "Internet of things for the hotel industry: a review",
abstract = "The Internet of Things (IoT) represents an opportunity for the hotel in-dustry to increase customer satisfaction while simultaneously reducing operational costs. This paper analyses the existing knowledge on this subject, through a re-view of the relevant publications indexed by Scopus and/or ISI Web of Science, concluding that, despite the existence of many relevant patents, registered in the past few years, the published research is very limited on this topic. The restriction to publication prior to the conclusion of the patent registration process may be a justification for this fact, and, if so, the near future will bring many novelties that will help the development of the hotel industry. It is also possible to conclude from this work that the potential of IoT is not yet well explored in the hotel indus-Try, once authors frequently theorize on the use of IoT for applications that could easily be of interest for the hotel industry, but fail to identify that opportunity as a major market.",
keywords = "Hospitality, Hotel industry, Internet-of-things, Pervasive computing",
author = "Magalh{\~a}es, {S{\'e}rgio Tenreiro de} and Magalh{\~a}es, {M. J.} and Kenneth Revett",
note = "Funding Information: Acknowledgments This work has been supported by COMPETE: POCI-01-0145-FEDER-007043 and FCT – Funda{\c c}{\~a}o para a Ci{\^e}ncia e Tecnologia within the Project Scope: UID/CEC/00319/2013 Copyright: Copyright 2017 Elsevier B.V., All rights reserved.; 2nd EAI International Summit, Smart City 360 2016 ; Conference date: 22-11-2016 Through 24-11-2016",
year = "2017",
month = feb,
day = "14",
language = "English",
series = "Smart City 360 2016 - 2nd EAI International Summit",
publisher = "The Design Society",
editor = "Michal Balog and Lucia Knapcikova and Dagmar Caganova and Jakub Soviar and Frantisek Pollak and Peppino Fazio and Peter Dorcak and Kadir Aydin",
booktitle = "Smart City 360 2016 - 2nd EAI International Summit",
}