Motives to engage with sports brands on Facebook and Instagram – the case of a Portuguese football club

Joana César Machado, Carla Carvalho Martins*, Frederico Correia Ferreira, Susana Costa e Silva, Paulo Alexandre Duarte

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

35 Citations (Scopus)
579 Downloads

Abstract

Purpose: Social network sites are key marketing tools that allow brands to connect and engage with consumers. However, there is still a lack of evidence of their value for football brands. This research aims to understand the motivations for fans to engage with their favourite football brands on Facebook and Instagram. Design/methodology/approach: An online survey was performed, resulting in 214 valid responses. As the social media strategy followed by the football brand analysed was built around games, the authors divided fans into two groups based on the main method in which the club's games are watched: in stadium versus mediated. Multiple linear regression analysis was used to explore the relationship between motivations and fans' engagement, through content consumption and contribution, on Facebook and Instagram. Analysis was performed first with the whole sample and then by group (stadium attendance vs mediated attendance fans). Findings: The findings show that social influence, entertainment, searching for information and rewards are the most relevant motivations for consumers to engage with brand-related content on Facebook. Entertainment, rewards and social influence are the main motivations influencing consumer interactions on Instagram. Group moderation was only confirmed in the impact of social influence on Facebook page content consumption. Originality/value: The results provide valuable insights into the social media marketing activities of sports brands, which will assist brand managers to develop strategies for effectively stimulating engagement with the different groups of fans.
Original languageEnglish
Pages (from-to)325-349
Number of pages25
JournalInternational Journal of Sports Marketing and Sponsorship
Volume21
Issue number2
DOIs
Publication statusPublished - 24 Apr 2020

Keywords

  • Consumer engagement
  • Facebook
  • Football fans
  • Instagram
  • Motivations
  • Social media
  • Sports branding

Fingerprint

Dive into the research topics of 'Motives to engage with sports brands on Facebook and Instagram – the case of a Portuguese football club'. Together they form a unique fingerprint.

Cite this