Negotiation as an interaction mechanism for deciding app permissions

Tim Baarslag, Helia Marreiros, Alper T. Alan, Enrico H. Gerding, Richard C. Gomer, M. C. Schraefel, Ilaria Liccardi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

21 Citations (Scopus)

Abstract

On the Android platform, apps make use of personal data as part of their business model, trading location, contacts, photos and more for app use. Few people are particularly aware of the permission settings or make changes to them. We hypothesize that both the difficulty in checking permission settings for all apps on a device, along with the lack of flexibility in deciding what happens to one's data, makes the perceived cost to protect one's privacy too high. In this paper, we present the preliminary results of a study that explores what happens when permission settings are more discretional at install time. We present the results of a pilot experiment, in which we ask users to negotiate which data they are happy to share, and we show that this results in higher user satisfaction than the typical take-it-or-leave-it setting. Our preliminary findings suggest negotiating consent is a powerful interaction mechanism that engages users and can enable them to strike a balance between privacy and pricing concerns..

Original languageEnglish
Title of host publicationCHI EA 2016
Subtitle of host publication#chi4good - Extended Abstracts, 34th Annual CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery (ACM)
Pages2012-2019
Number of pages8
ISBN (Electronic)9781450340823
DOIs
Publication statusPublished - 7 May 2016
Externally publishedYes
Event34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016 - San Jose, United States
Duration: 7 May 201612 May 2016

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume07-12-May-2016

Conference

Conference34th Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2016
Country/TerritoryUnited States
CitySan Jose
Period7/05/1612/05/16

Keywords

  • Interaction
  • Mobile
  • Negotiation
  • Permissions
  • Privacy

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