O ser e o trabalho: um estudo de avaliação de fatores indicativos de satisfação

The satisfaction with the work has important relevance for the well-being of the employees and consequently provides better performance in its activities. Some authors consider that in order to have adequate understanding of how to measure it, one should analyze the relation of the collaborator to some factors, among which are always studied by the literature of the area and therefore chosen to compose this work: the nature and conditions of the work, salary, job promotion system, work team and immediate superior. In this sense, the present study sought to evaluate the level at which these factors indicative of satisfaction are impacting the work of employees of a bakery network in a municipality of the State of Ceará - Brazil. For that, a descriptive exploratory research was carried out, referenced with data collection in the field. The main authors searched were Sarathy e Barbosa (1981), Tamayo (1998), Bergamini (2000), Chiavenato (2002, 2003), and Martinez and Paraguay (2003). The results showed that, in terms of the nature of the work, the immediate superior and the work team, in the local searched, the evaluation was very positive, while the ascension of positions and remuneration showed an average satisfaction and, having in them the possibility of evaluation by the company. The results of the dimensions are consistent with the data found in the general evaluation with the indicators of quality of life.