O ser e o trabalho: um estudo de avaliação de fatores indicativos de satisfação

Samuel Rodrigues Lima, Sefisa Quixadá Bezerra, Levi Leonido, Mário Cardoso, Elsa Gabriel Morgado

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Abstract

The satisfaction with the work has important relevance for the well-being of the employees and consequently provides better performance in its activities. Some authors consider that in order to have adequate understanding of how to measure it, one should analyze the relation of the collaborator to some factors, among which are always studied by the literature of the area and therefore chosen to compose this work: the nature and conditions of the work, salary, job promotion system, work team and immediate superior. In this sense, the present study sought to evaluate the level at which these factors indicative of satisfaction are impacting the work of employees of a bakery network in a municipality of the State of Ceará - Brazil. For that, a descriptive exploratory research was carried out, referenced with data collection in the field. The main authors searched were Sarathy e Barbosa (1981), Tamayo (1998), Bergamini (2000), Chiavenato (2002, 2003), and Martinez and Paraguay (2003). The results showed that, in terms of the nature of the work, the immediate superior and the work team, in the local searched, the evaluation was very positive, while the ascension of positions and remuneration showed an average satisfaction and, having in them the possibility of evaluation by the company. The results of the dimensions are consistent with the data found in the general evaluation with the indicators of quality of life.
Original languagePortuguese
Title of host publicationProceedings INNODOCT/19
Subtitle of host publicationInternational Conference on Innovation, Documentation and Education
EditorsFernando Jose Garrigós Simón, Sofía Estellés Miguel, Ismael Lengua, Jose O. Montesa-Andres, Carlos Manuel Dema, Juan Vte. Oltra, Yeaduam Narangajavana, María José Verdecho Sáez, Silvia Sanz Blas
PublisherEditorial Universitat Politècnica de València
Pages1027-1035
Number of pages9
ISBN (Print)9788490487990
DOIs
Publication statusPublished - 16 Dec 2019
EventINNODOCT 2019: International Conference on Innovation, Documentation and Education - Valencia, Spain
Duration: 6 Nov 20198 Nov 2019

Conference

ConferenceINNODOCT 2019
Country/TerritorySpain
CityValencia
Period6/11/198/11/19

Keywords

  • Organizational behavior
  • Job satisfaction
  • People management

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