OM forum innovative online platforms: research opportunities

Ying-Ju Chen; Tinglong Dai; C. Gizem Korpeoglu; Ersin Körpeoğlu; Ozge Sahin; Christopher S. Tang; Shihong Xiao

doi:10.1287/msom.2018.0757

OM forum innovative online platforms: research opportunities

Ying-Ju Chen
, Tinglong Dai
, C. Gizem Korpeoglu
, Ersin Körpeoğlu
, Ozge Sahin
, Christopher S. Tang
, Shihong Xiao

Research output: Contribution to journal › Article › peer-review

154 Citations (Scopus)

Abstract

Economic growth in many countries is increasingly driven by successful startups that operate as online platforms. These success stories have motivated us to define and classify various online platforms according to their business models. This study discusses strategic and operational issues arising from five types of online platforms (resource sharing, matching, crowdsourcing, review, and crowdfunding) and presents some research opportunities for operations management scholars to explore.

Original language	English
Pages (from-to)	430-445
Number of pages	16
Journal	Manufacturing and Service Operations Management
Volume	22
Issue number	3
DOIs	https://doi.org/10.1287/msom.2018.0757
Publication status	Published - May 2020
Externally published	Yes

Keywords

Online platforms
Innovative operations
Operations management

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10.1287/msom.2018.0757

Cite this

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abstract = "Economic growth in many countries is increasingly driven by successful startups that operate as online platforms. These success stories have motivated us to define and classify various online platforms according to their business models. This study discusses strategic and operational issues arising from five types of online platforms (resource sharing, matching, crowdsourcing, review, and crowdfunding) and presents some research opportunities for operations management scholars to explore.",

keywords = "Online platforms, Innovative operations, Operations management",

author = "Ying-Ju Chen and Tinglong Dai and Korpeoglu, \{C. Gizem\} and Ersin K{\"o}rpeoğlu and Ozge Sahin and Tang, \{Christopher S.\} and Shihong Xiao",

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AU - Körpeoğlu, Ersin

AU - Sahin, Ozge

AU - Tang, Christopher S.

AU - Xiao, Shihong

PY - 2020/5

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KW - Online platforms

KW - Innovative operations

KW - Operations management

UR - https://www.scopus.com/pages/publications/85092674564

U2 - 10.1287/msom.2018.0757

DO - 10.1287/msom.2018.0757

M3 - Article

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OM forum innovative online platforms: research opportunities

Abstract

Keywords

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