On customer (dis-)honesty in unobservable queues: the role of lying aversion

Arturo Estrada Rodriguez, Rouba Ibrahim, Dongyuan Zhan

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Number of pages18
JournalManagement Science
DOIs
Publication statusAccepted/In press - 24 Apr 2024

Keywords

  • Behavior in queues
  • Lying aversion
  • Priority queues
  • Scheduling policy
  • Strategic customers

Cite this