Padrões e Contradições das Ferramentas de Monitoramento das Conversações Online

Cláudia Freire

Padrões e Contradições das Ferramentas de Monitoramento das Conversações Online

Translated title of the contribution: Patterns and Contradictions of Online Conversation Monitoring Tools

Cláudia Freire

Research Centre for Communication and Culture (CECC)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Abstract

This article aims to contribute to the field of Communication, in the area of Internet Studies, by proposing a reflection on research methods, approaching techniques called Social Network Monitoring or social media monitoring (SMM) as a tool for collecting and analyzing user-generated content on social networks. The objective is to present common categories of investigation and patterns in research reports from systems or robots that monitor, collect and analyze the online content generated by users. The result shows that the categories reach, sentiment analysis, and engagement make up a common methodological outline in the results.

Translated title of the contribution	Patterns and Contradictions of Online Conversation Monitoring Tools
Original language	Portuguese
Title of host publication	Anais do VI Simpósio Nacional da ABCIBER
Place of Publication	Novo Hamburgo
Publisher	Feevale University
Pages	1-16
Number of pages	16
Volume	VI
ISBN (Electronic)	ISSN 2175-2389
Publication status	Published - 2012
Event	VI Simpósio Nacional da ABCIBER - Feevale University, Novo Hamburgo, Brazil Duration: 6 Nov 2012 → 8 Nov 2012 Conference number: VI https://abciber.org.br/site/anais-eletronicos-edicoes-anteriores/

Conference

Conference	VI Simpósio Nacional da ABCIBER
Abbreviated title	VI ABCIBER
Country/Territory	Brazil
City	Novo Hamburgo
Period	6/11/12 → 8/11/12
Internet address	https://abciber.org.br/site/anais-eletronicos-edicoes-anteriores/

Keywords

Sentiment analysis
Social Media Monitoring
Social Media Mining
Social Media Data Mining
Robots
Software

Access to Document

Padrões e Contradições das Ferramentas de Monitoramento das Conversações OnlineFinal published version, 463 KBLicence: CC BY

1 Doctoral Thesis

Método de Monitoramento de Redes Sociais: Epistemologia, técnicas e propostas de mineração de banco de dados para conteúdos gerados por fãs de telenovela em redes sociais
Translated title of the contribution: Social Media Monitoring Method: Epistemology, concepts, and techniques for data mining approaches in telenovela fan studiesFreire, C., 16 Jun 2015
Research output: Types of Thesis › Doctoral Thesis

Cite this

@inproceedings{412cf6099b3e4585bbc09aabe9a66226,

title = "Padr{\~o}es e Contradi{\c c}{\~o}es das Ferramentas de Monitoramento das Conversa{\c c}{\~o}es Online",

abstract = "This article aims to contribute to the field of Communication, in the area of Internet Studies, by proposing a reflection on research methods, approaching techniques called Social Network Monitoring or social media monitoring (SMM) as a tool for collecting and analyzing user-generated content on social networks. The objective is to present common categories of investigation and patterns in research reports from systems or robots that monitor, collect and analyze the online content generated by users. The result shows that the categories reach, sentiment analysis, and engagement make up a common methodological outline in the results.",

keywords = "Sentiment analysis, Social Media Monitoring, Social Media Mining, Social Media Data Mining, Robots, Software",

author = "Cl{\'a}udia Freire",

note = "Postdoctoral researcher at Research Center for Communication and Culture - CECC - Cat{\'o}lica Faculty of Human and Sciences at Lisbon - Portugal. Ph.D. in Communication Sciences at the University of Sao Paulo - Brazil. Research Area: Theory and Research in Communication Sciences. Master in Communication Sciences at the University of Sao Paulo. Research Area: Social Interfaces of Communication - Educommunication. Graduated in Communication Science (Marketing) at the Pontifical Catholic University of Minas Gerais. Graduated in Language and Literature (Portuguese) at the University of Minas Gerais. Main Areas: Epistemology, Theory and Research Methodology in Communication Sciences, Digital Methods, Social Networks, Social Networks Analysis, AI, Affective Computing, and Communication Field.; VI Simp{\'o}sio Nacional da ABCIBER ; Conference date: 06-11-2012 Through 08-11-2012",

year = "2012",

language = "Portuguese",

volume = "VI",

pages = "1--16",

booktitle = "Anais do VI Simp{\'o}sio Nacional da ABCIBER",

publisher = "Feevale University",

address = "Brazil",

url = "https://abciber.org.br/site/anais-eletronicos-edicoes-anteriores/",

}

TY - GEN

T1 - Padrões e Contradições das Ferramentas de Monitoramento das Conversações Online

AU - Freire, Cláudia

N1 - Conference code: VI

PY - 2012

Y1 - 2012

N2 - This article aims to contribute to the field of Communication, in the area of Internet Studies, by proposing a reflection on research methods, approaching techniques called Social Network Monitoring or social media monitoring (SMM) as a tool for collecting and analyzing user-generated content on social networks. The objective is to present common categories of investigation and patterns in research reports from systems or robots that monitor, collect and analyze the online content generated by users. The result shows that the categories reach, sentiment analysis, and engagement make up a common methodological outline in the results.

AB - This article aims to contribute to the field of Communication, in the area of Internet Studies, by proposing a reflection on research methods, approaching techniques called Social Network Monitoring or social media monitoring (SMM) as a tool for collecting and analyzing user-generated content on social networks. The objective is to present common categories of investigation and patterns in research reports from systems or robots that monitor, collect and analyze the online content generated by users. The result shows that the categories reach, sentiment analysis, and engagement make up a common methodological outline in the results.

KW - Sentiment analysis

KW - Social Media Monitoring

KW - Social Media Mining

KW - Social Media Data Mining

KW - Robots

KW - Software

M3 - Conference contribution

VL - VI

SP - 1

EP - 16

BT - Anais do VI Simpósio Nacional da ABCIBER

PB - Feevale University

CY - Novo Hamburgo

T2 - VI Simpósio Nacional da ABCIBER

Y2 - 6 November 2012 through 8 November 2012

ER -

Padrões e Contradições das Ferramentas de Monitoramento das Conversações Online

Abstract

Conference

Keywords

Access to Document

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Research output

Método de Monitoramento de Redes Sociais: Epistemologia, técnicas e propostas de mineração de banco de dados para conteúdos gerados por fãs de telenovela em redes sociais

Cite this