Perceived Service Quality and Customer Satisfaction: A Fuzzy Set QCA Approach In The Railway Sector

Research output: Contribution to conferenceAbstractpeer-review

Original languageEnglish
Publication statusPublished - 28 Jun 2017
EventGlobal Innovation and Knowledge Academy (GIKA) Conference, Lisbon Portugal, June 28th-30th, 2017 -
Duration: 28 Jun 201730 Jun 2017

Conference

ConferenceGlobal Innovation and Knowledge Academy (GIKA) Conference, Lisbon Portugal, June 28th-30th, 2017
Period28/06/1730/06/17

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