Performance evaluation of Parfois retailing stores

Maria Emília Dias Alves; Maria C. A. Silva Portela

doi:10.1007/978-3-319-20328-7_1

Performance evaluation of Parfois retailing stores

Maria Emília Dias Alves, Maria C. A. Silva Portela

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This study describes a method for the assessment of retail store performance using Data Envelopment Analysis (DEA). The method is applied to the Portuguese company, Parfois, operating in retail fashion accessories, where we analyze the efficiency of 63 stores operating in Portugal. Firstly, we present a literature review on the subject, followed by a description of the company and the DEA method applied to the Parfois stores. Then, some of the factors potentially affecting the efficiency of Parfois stores are also analyzed, and the implications of using this method are discussed. The main intention of the study is to show how DEA can be used as a support tool to the management of Parfois stores at a national level and to help the company, through the identification of areas of potential growth, to define objectives, to increase its performance and achieve excellence.

Original language	English
Title of host publication	Operational research
Editors	João Paulo Almeida, José Fernando Oliveira, Alberto Adrego Pinto
Place of Publication	Cham
Publisher	Springer Verlag
Pages	1-17
Number of pages	17
Volume	4
ISBN (Electronic)	9783319203287
ISBN (Print)	9783319203270
DOIs	https://doi.org/10.1007/978-3-319-20328-7_1
Publication status	Published - 2015
Event	16th National Conference of the APDIO - Bragança, Portugal Duration: 3 Jun 2013 → 5 Jun 2013 Conference number: 16

Publication series

Name	CIM Series in Mathematical Sciences
Volume	4

Conference

Conference	16th National Conference of the APDIO
Country/Territory	Portugal
City	Bragança
Period	3/06/13 → 5/06/13

Keywords

Data envelopment analysis
Efficiency score
Data envelopment analysis model
Retail store
Full time equivalent

Access to Document

10.1007/978-3-319-20328-7_1

Cite this

@inproceedings{a93492ff735e4778819002fcf26c2acd,

title = "Performance evaluation of Parfois retailing stores",

abstract = "This study describes a method for the assessment of retail store performance using Data Envelopment Analysis (DEA). The method is applied to the Portuguese company, Parfois, operating in retail fashion accessories, where we analyze the efficiency of 63 stores operating in Portugal. Firstly, we present a literature review on the subject, followed by a description of the company and the DEA method applied to the Parfois stores. Then, some of the factors potentially affecting the efficiency of Parfois stores are also analyzed, and the implications of using this method are discussed. The main intention of the study is to show how DEA can be used as a support tool to the management of Parfois stores at a national level and to help the company, through the identification of areas of potential growth, to define objectives, to increase its performance and achieve excellence.",

keywords = "Data envelopment analysis, Efficiency score, Data envelopment analysis model, Retail store, Full time equivalent",

author = "Alves, {Maria Em{\'i}lia Dias} and Portela, {Maria C. A. Silva}",

year = "2015",

doi = "10.1007/978-3-319-20328-7_1",

language = "English",

isbn = "9783319203270",

volume = "4",

series = "CIM Series in Mathematical Sciences",

publisher = "Springer Verlag",

pages = "1--17",

editor = "Almeida, {Jo{\~a}o Paulo} and Oliveira, {Jos{\'e} Fernando} and Pinto, {Alberto Adrego}",

booktitle = "Operational research",

address = "Germany",

note = "16th National Conference of the APDIO ; Conference date: 03-06-2013 Through 05-06-2013",

}

Performance evaluation of Parfois retailing stores. / Alves, Maria Emília Dias; Portela, Maria C. A. Silva.
Operational research. ed. / João Paulo Almeida; José Fernando Oliveira; Alberto Adrego Pinto. Vol. 4 Cham: Springer Verlag, 2015. p. 1-17 (CIM Series in Mathematical Sciences; Vol. 4).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Performance evaluation of Parfois retailing stores

AU - Alves, Maria Emília Dias

AU - Portela, Maria C. A. Silva

N1 - Conference code: 16

PY - 2015

Y1 - 2015

N2 - This study describes a method for the assessment of retail store performance using Data Envelopment Analysis (DEA). The method is applied to the Portuguese company, Parfois, operating in retail fashion accessories, where we analyze the efficiency of 63 stores operating in Portugal. Firstly, we present a literature review on the subject, followed by a description of the company and the DEA method applied to the Parfois stores. Then, some of the factors potentially affecting the efficiency of Parfois stores are also analyzed, and the implications of using this method are discussed. The main intention of the study is to show how DEA can be used as a support tool to the management of Parfois stores at a national level and to help the company, through the identification of areas of potential growth, to define objectives, to increase its performance and achieve excellence.

AB - This study describes a method for the assessment of retail store performance using Data Envelopment Analysis (DEA). The method is applied to the Portuguese company, Parfois, operating in retail fashion accessories, where we analyze the efficiency of 63 stores operating in Portugal. Firstly, we present a literature review on the subject, followed by a description of the company and the DEA method applied to the Parfois stores. Then, some of the factors potentially affecting the efficiency of Parfois stores are also analyzed, and the implications of using this method are discussed. The main intention of the study is to show how DEA can be used as a support tool to the management of Parfois stores at a national level and to help the company, through the identification of areas of potential growth, to define objectives, to increase its performance and achieve excellence.

KW - Data envelopment analysis

KW - Efficiency score

KW - Data envelopment analysis model

KW - Retail store

KW - Full time equivalent

U2 - 10.1007/978-3-319-20328-7_1

DO - 10.1007/978-3-319-20328-7_1

M3 - Conference contribution

SN - 9783319203270

VL - 4

T3 - CIM Series in Mathematical Sciences

SP - 1

EP - 17

BT - Operational research

A2 - Almeida, João Paulo

A2 - Oliveira, José Fernando

A2 - Pinto, Alberto Adrego

PB - Springer Verlag

CY - Cham

T2 - 16th National Conference of the APDIO

Y2 - 3 June 2013 through 5 June 2013

ER -

Performance evaluation of Parfois retailing stores

Abstract

Publication series

Conference

Keywords

Access to Document

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Cite this