@inproceedings{6b05ec4af56d418182ac36abbf8132b1,
title = "Quantifying switching costs and the role of service contracts in triple play markets",
author = "Baojiang Yang and Matos, {Miguel Godinho de} and Pedro Ferreira",
year = "2015",
language = "English",
booktitle = "25th Annual Workshop on Information Technologies and Systems, WITS 2015",
publisher = "University of Texas at Dallas",
address = "United States",
note = "25th Annual Workshop on Information Technologies and Systems, WITS 2015 ; Conference date: 12-12-2015 Through 13-12-2015",
}