Retail employees' self-efficacy and hope predicting their positive affect and creativity

Arménio Rego*, Filipa Sousa, Carla Marques, Miguel Pina E. Cunha

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

48 Citations (Scopus)


The study shows how retail employees' self-efficacy and hope predict their creativity, both directly and through the mediating role of positive affect. Five hundred and seven retail employees reported their hope, self-efficacy, and positive affect, their supervisors reporting their creativity. Three main findings are: (1) hope and self-efficacy predict creativity; (2) positive affect also predicts creativity; (3) positive affect partially mediates the relationship between both dimensions of positive psychological capital (self-efficacy and hope), and creativity. The study suggests that retail organizations may foster employees' creativity by encouraging conditions that cultivate employees' hope and self-efficacy, as well as their positive affect.
Original languageEnglish
Pages (from-to)923-945
Number of pages23
JournalEuropean Journal of Work and Organizational Psychology
Issue number6
Publication statusPublished - Dec 2012
Externally publishedYes


  • Creativity
  • Hope
  • Positive affect
  • Self-efficacy


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