Service delivery system and service providers

Research output: Chapter in Book/Report/Conference proceeding › Entry for encyclopedia/dictionary › peer-review

Original language	English
Title of host publication	The SAGE encyclopedia of quality and the service economy
Editors	S. Dahlgaard-Park
Publisher	SAGE Publications Inc.
Pages	672-674
Number of pages	3
ISBN (Print)	9781452256726
DOIs	https://doi.org/10.4135/9781483346366.n187
Publication status	Published - 2015

Keywords

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title = "Service delivery system and service providers",

keywords = "Service management, Service operations",

author = "Rui Sousa",

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}

TY - CHAP

T1 - Service delivery system and service providers

AU - Sousa, Rui

PY - 2015

Y1 - 2015

KW - Service management

KW - Service operations

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DO - 10.4135/9781483346366.n187

M3 - Entry for encyclopedia/dictionary

SN - 9781452256726

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EP - 674

BT - The SAGE encyclopedia of quality and the service economy

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PB - SAGE Publications Inc.

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