Abstract
Smart urban mobility, particularly cycling, is seen as playing an important role, not only in making cities smarter but also more sustainable. One of the most important characteristics of smart cycling is connectivity, which allows the generation of considerable amounts of mobility data that, in turn, may support the decision-making of the different members of the specific two-wheeler urban mobility (2WUM) ecosystem, encapsulated within the larger smart city ecosystem. One particular member of the 2WUM ecosystem that can benefit from such information are bike-sharing operators. Their number has grown dramatically over the last few years, but they also face important challenges that can threaten business sustainability in the long run. Based on an in-depth qualitative study with six bike-sharing operators, following the jobs-to-be-done framework, this paper explores how smart products and services based on mobility information can contribute to improve the bike-sharing operators' jobs, mitigate their pains and help to reach their expected gains.
| Original language | English |
|---|---|
| Title of host publication | International Conference on Computer Graphics, Visualization, Computer Vision and Image Processing 2021, CGVCVIP 2021, Connected Smart Cities 2021, CSC 2021 and Big Data Analytics, Data Mining and Computational Intelligence 2021, BIGDACI 2021 - Held at the 15th Multi-Conference on Computer Science and Information Systems, MCCSIS 2021 |
| Publisher | IADIS |
| Pages | 143-147 |
| Number of pages | 5 |
| ISBN (Electronic) | 9789898704320 |
| Publication status | Published - 2021 |
| Externally published | Yes |
| Event | International Conference on Computer Graphics, Visualization, Computer Vision and Image Processing 2021, CGVCVIP 2021, Connected Smart Cities 2021, CSC 2021 and Big Data Analytics, Data Mining and Computational Intelligence 2021, BIGDACI 2021 - Held at the 15th Multi-Conference on Computer Science and Information Systems, MCCSIS 2021 - Virtual, Online Duration: 20 Jul 2021 → 23 Jul 2021 |
Conference
| Conference | International Conference on Computer Graphics, Visualization, Computer Vision and Image Processing 2021, CGVCVIP 2021, Connected Smart Cities 2021, CSC 2021 and Big Data Analytics, Data Mining and Computational Intelligence 2021, BIGDACI 2021 - Held at the 15th Multi-Conference on Computer Science and Information Systems, MCCSIS 2021 |
|---|---|
| City | Virtual, Online |
| Period | 20/07/21 → 23/07/21 |
Keywords
- Bike-sharing operators
- Connected urban mobility
- Jobs-to-be-done framework
