SMEs and e-business: implementation, strategies and policy

Mário Pedro Leite de Almeida Ferreira*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

10 Citations (Scopus)


The adoption of E-Business by SMEs is a critical issue for economic development. More than 90% of world companies are SMEs and E-Business is widely recognized as a critical source of competitive advantage. Thus, it is important to understand why SMEs are lagging behind large firms in terms of E-Business adoption and assimilation. This chapter will attempt to search for explanations through a comprehensive analysis of main topics in terms of E-Business implementation, strategies and policy. It is believed that the inadequacy of existing E-Business adoption incentives and theoretical models may be due to SME specificity, as these companies are conditioned among other by resource availability and high CEOs/owners' dependency. Empirical evidence shows that SMEs have erratic behaviors in terms of Information and Communications Technology (ICT) investment and need external support to integrate E-Business in the overall strategy of the firm.
Original languageEnglish
Title of host publicationSmall and Medium Enterprises
Subtitle of host publicationconcepts, methodologies, tools, and applications
PublisherIGI Global Publishing
Number of pages21
ISBN (Electronic)9781466638877
ISBN (Print)1466638869, 9781466638860
Publication statusPublished - 30 Apr 2013


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