Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Eva Dias-Oliveira; Filipa Sobral; Catarina Morais; A. Rui Gomes; Clara Maria Faria Simães Mendes

doi:10.1007/978-3-031-12547-8_31

Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Eva Dias-Oliveira^*, Filipa Sobral, Catarina Morais, A. Rui Gomes, Clara Maria Faria Simães Mendes

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

2 Citations (Scopus)

2 Downloads

Abstract

Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees’ sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees’ sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members’ specific needs in order to help improving their wellbeing.

Original language	English
Title of host publication	Studies in systems, decision and control
Editors	Pedro M. Arezes, J. Santos Baptista, Rui B. Melo, Jacqueline Castelo Branco, Paula Carneiro, Ana Colim, Nélson Costa, Susana Costa, J. Duarte, J. C. Guedes, Gonçalo Perestrelo
Place of Publication	Cham
Publisher	Springer
Pages	371-384
Number of pages	14
ISBN (Electronic)	9783031125478
ISBN (Print)	9783031125461
DOIs	https://doi.org/10.1007/978-3-031-12547-8_31
Publication status	Published - 2023

Publication series

Name	Studies in Systems, Decision and Control
Volume	449
ISSN (Print)	2198-4182
ISSN (Electronic)	2198-4190

Keywords

Leadership
Virtual teams
Telework
Wellbeing

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-031-12547-8_31

Cite this

Dias-Oliveira, E., Sobral, F., Morais, C., Rui Gomes, A., & Mendes, C. M. F. S. (2023). Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. In P. M. Arezes, J. Santos Baptista, R. B. Melo, J. Castelo Branco, P. Carneiro, A. Colim, N. Costa, S. Costa, J. Duarte, J. C. Guedes, & G. Perestrelo (Eds.), Studies in systems, decision and control (pp. 371-384). (Studies in Systems, Decision and Control; Vol. 449). Springer. https://doi.org/10.1007/978-3-031-12547-8_31

Dias-Oliveira, Eva ; Sobral, Filipa ; Morais, Catarina et al. / Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. Studies in systems, decision and control. editor / Pedro M. Arezes ; J. Santos Baptista ; Rui B. Melo ; Jacqueline Castelo Branco ; Paula Carneiro ; Ana Colim ; Nélson Costa ; Susana Costa ; J. Duarte ; J. C. Guedes ; Gonçalo Perestrelo. Cham : Springer, 2023. pp. 371-384 (Studies in Systems, Decision and Control).

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abstract = "Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees{\textquoteright} sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees{\textquoteright} sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members{\textquoteright} specific needs in order to help improving their wellbeing.",

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author = "Eva Dias-Oliveira and Filipa Sobral and Catarina Morais and {Rui Gomes}, A. and Mendes, {Clara Maria Faria Sim{\~a}es}",

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Dias-Oliveira, E , Sobral, F , Morais, C, Rui Gomes, A & Mendes, CMFS 2023, Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. in PM Arezes, J Santos Baptista, RB Melo, J Castelo Branco, P Carneiro, A Colim, N Costa, S Costa, J Duarte, JC Guedes & G Perestrelo (eds), Studies in systems, decision and control. Studies in Systems, Decision and Control, vol. 449, Springer, Cham, pp. 371-384. https://doi.org/10.1007/978-3-031-12547-8_31

Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. / Dias-Oliveira, Eva ; Sobral, Filipa ; Morais, Catarina et al.
Studies in systems, decision and control. ed. / Pedro M. Arezes; J. Santos Baptista; Rui B. Melo; Jacqueline Castelo Branco; Paula Carneiro; Ana Colim; Nélson Costa; Susana Costa; J. Duarte; J. C. Guedes; Gonçalo Perestrelo. Cham: Springer, 2023. p. 371-384 (Studies in Systems, Decision and Control; Vol. 449).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

TY - CHAP

T1 - Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

AU - Dias-Oliveira, Eva

AU - Sobral, Filipa

AU - Morais, Catarina

AU - Rui Gomes, A.

AU - Mendes, Clara Maria Faria Simães

PY - 2023

Y1 - 2023

N2 - Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees’ sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees’ sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members’ specific needs in order to help improving their wellbeing.

AB - Telework has progressively increased in the past decades, providing organizations and, consequently, leaders, with new challenges. The COVID19 pandemic not only doubled the number of teleworkers, but reinforced these challenges, by forcing some organizations and employees to abruptly adapt to this new reality. In this manuscript, we aimed to explore the role of the strategies implemented by leaders to manage their teams in employees’ sense of professional isolation, burnout, and perceived performance. Thus, data was collected from 1149 teleworkers during the COVID19 pandemic, who answered an online questionnaire. At that time, 79% were working exclusively from home, and 91% had never had a previous experience of working remotely. The results showed that the strategies implemented by leaders to manage their teams contributed to reduce employees’ sense of professional isolation which, in turn, is associated with lower feelings of burnout and higher perceptions of performance. The study reinforced the role of leadership in the context of teleworking and, specifically, the importance of leaders being attentive to team members’ specific needs in order to help improving their wellbeing.

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M3 - Chapter

SN - 9783031125461

T3 - Studies in Systems, Decision and Control

SP - 371

EP - 384

BT - Studies in systems, decision and control

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A2 - Santos Baptista, J.

A2 - Melo, Rui B.

A2 - Castelo Branco, Jacqueline

A2 - Carneiro, Paula

A2 - Colim, Ana

A2 - Costa, Nélson

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Dias-Oliveira E , Sobral F , Morais C, Rui Gomes A, Mendes CMFS. Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19. In Arezes PM, Santos Baptista J, Melo RB, Castelo Branco J, Carneiro P, Colim A, Costa N, Costa S, Duarte J, Guedes JC, Perestrelo G, editors, Studies in systems, decision and control. Cham: Springer. 2023. p. 371-384. (Studies in Systems, Decision and Control). doi: 10.1007/978-3-031-12547-8_31

Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Abstract

Publication series

Keywords

UN SDGs

Access to Document

Other files and links

Fingerprint

CEGE: Research Center in Management and Economics

CEDH: Research Centre for Human Development

Cite this

Team leaders’ strategies and employees’ professional isolation, burnout, and performance during COVID19

Abstract

Publication series

Keywords

UN SDGs

Access to Document

Other files and links

Fingerprint

Projects

CEGE: Research Center in Management and Economics

CEDH: Research Centre for Human Development

Cite this