Teletrabalho: contributos e desafios para as organizações

Telecommuting has been gaining an increasing position in several countries, standing out even more, at present, following the pandemic outbreak of COVID-19 that imposed mandatory confinement on the entire world. With this research, we sought to analyze the Portuguese scientific writing, made available at b-on, between 2015 and 2020, focusing simultaneously on the contributions and challenges that teleworking brings to organizations. The systematic review carried out was based on a set of 11 scientific articles, published in 8 Brazilian magazines, obtained through the search for 4 keywords: “telework”, “remote work”, “virtual work” and “distance work”. The results obtained highlight numerous advantages, but also point to a set of challenges, which affect companies, society and the quality of life of workers. Part of the studies favored a cross-sectional, qualitative investigation, with the application of questionnaires and content analysis for data processing. Further studies in this field are suggested, in line with the COVID-19 scenario, essentially with companies hitherto assumed to be inexperienced in this area.