The importance of emotional competencies in the leadership of the school

C. Ribeiro, S. Campos, M. L. Coelho, A. P. Couceiro-Figueira, A. C. Ferreira de Almeida

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Introduction: In the current social context, Man is understood as a whole, in interaction with the environment that surrounds him, in which the concept of emotional intelligence allows him to live and regulate all actions in the reach of personal well-being. Methodology: This study aims to know the characteristics of emotional intelligence that guide the action of the school director and what perspectives teachers and operational assistants have regarding the way leadership is carried out. A mixed methodology of qualitative and quantitative nature was used. In the method of quantitative data collection, the instrument used was a questionnaire with the socio-demographic characterization and Emotional Intelligence Scale constructed by Moreno (2012). In the qualitative method we opted for the semi-structured interview. The sample consists of 131 subjects, 3 school directors, 100 teachers and 28 operational assistants. Results: The results show the three directors with the perception that they have good emotional (personal and social) competences for the performance of the position. For the remaining groups, teachers and operational assistants, despite the recognition of innumerable characteristics of emotional intelligence, they consider that their directors do not always manifest it (apply). Conclusion: The conclusions of this study highlight the fact that the leader plays a decisive role in the dynamism of the groups, insofar as it promotes the efficiency and effectiveness of the organization. It is noticed that the need for investment in human resources management, at the personal, professional and social level, is a condition for the success of organizations.
Original languageEnglish
Title of host publicationEDULEARN19 Proceedings
PublisherIATED Academy
ISBN (Print)9788409120314
Publication statusPublished - 2019
Event11th International Conference on Education and New Learning Technologies - Palma, Spain
Duration: 1 Jul 20193 Jul 2019

Publication series

NameEDULEARN19 Proceedings


Conference11th International Conference on Education and New Learning Technologies


  • Emotional intelligence
  • School management
  • School leadership


Dive into the research topics of 'The importance of emotional competencies in the leadership of the school'. Together they form a unique fingerprint.

Cite this