TY - JOUR
T1 - The individuals' discretionary behaviors at work. An overview and analysis of its growing interest
AU - Fernandes, Pedro
AU - Pereira, Rúben
AU - Wiedenhöft, Guilherme
AU - Costa, Patricia
N1 - Funding Information:
This work is partially funded by National funds through FCT - Fundação para a Ciência e Tecnologia, I.P., under the project FCT UIDB/ 04466/2020.
Publisher Copyright:
© 2021 Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
PY - 2021/10/1
Y1 - 2021/10/1
N2 - Nearly forty years have passed since the term Organizational Citizenship Behavior appeared. Despite a current consensus among scholars about the citizenship gestures as prosocial acts of employees that benefit the organization, it does not apply commonly to the exponential growth of all OCB-related concepts. The concept's (constructs) and dimensions to use in their area of interest and context. A systematic literature review was conducted and 420 articles were analyzed. Results point that the trends on OCB-like behaviors goes higher, with an average annual growth rate of new studies of 3.13%. United States (39%) and China (25%) lead but some "under-studied" contexts like Africa, Latin America, the Caribbean, and Oceania start being studied towards OCB. New trends appear in the spectrum of the many different domains and disciplines related to OCB, while leadership and task performance remain the most studied domains and disciplines. In future studies, researchers must freely choose the OCB dimensions and constructs they want to use or adapt to meet their needs and research needs since written rule about their use, only the care to be taken with the context and discipline studying.
AB - Nearly forty years have passed since the term Organizational Citizenship Behavior appeared. Despite a current consensus among scholars about the citizenship gestures as prosocial acts of employees that benefit the organization, it does not apply commonly to the exponential growth of all OCB-related concepts. The concept's (constructs) and dimensions to use in their area of interest and context. A systematic literature review was conducted and 420 articles were analyzed. Results point that the trends on OCB-like behaviors goes higher, with an average annual growth rate of new studies of 3.13%. United States (39%) and China (25%) lead but some "under-studied" contexts like Africa, Latin America, the Caribbean, and Oceania start being studied towards OCB. New trends appear in the spectrum of the many different domains and disciplines related to OCB, while leadership and task performance remain the most studied domains and disciplines. In future studies, researchers must freely choose the OCB dimensions and constructs they want to use or adapt to meet their needs and research needs since written rule about their use, only the care to be taken with the context and discipline studying.
KW - Cross-cultural research
KW - OCB construct
KW - OCB dimensions
KW - Organizational citizenship behavior
KW - Systematic literature review
UR - http://www.scopus.com/inward/record.url?scp=85120892122&partnerID=8YFLogxK
U2 - 10.1016/j.heliyon.2021.e08175
DO - 10.1016/j.heliyon.2021.e08175
M3 - Article
C2 - 34729429
SN - 2405-8440
VL - 7
JO - Heliyon
JF - Heliyon
IS - 10
M1 - e08175
ER -