TY - JOUR
T1 - The role of information technologies for knowledge management in firms
AU - Santos, Filipe M.
N1 - Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.
PY - 2003
Y1 - 2003
N2 - The knowledge management field has been mostly the domain of consultants, practitioners, and information systems theorists. This field has evolved largely divorced from the more scholarly areas of research on knowledge, which include studies in the social psychology, organisational and sociology fields. Grounded on scholarly research in these disciplines, this paper analyses and critiques the dominant practices and prescriptions of knowledge management programs. The paper then presents a view on the elements of an optimal knowledge management system and specifies the role that technology should play in such a system.
AB - The knowledge management field has been mostly the domain of consultants, practitioners, and information systems theorists. This field has evolved largely divorced from the more scholarly areas of research on knowledge, which include studies in the social psychology, organisational and sociology fields. Grounded on scholarly research in these disciplines, this paper analyses and critiques the dominant practices and prescriptions of knowledge management programs. The paper then presents a view on the elements of an optimal knowledge management system and specifies the role that technology should play in such a system.
KW - Information technology
KW - Knowledge management
KW - Knowledge systems
UR - http://www.scopus.com/inward/record.url?scp=2142662218&partnerID=8YFLogxK
U2 - 10.1504/IJTPM.2003.003889
DO - 10.1504/IJTPM.2003.003889
M3 - Article
AN - SCOPUS:2142662218
SN - 1468-4322
VL - 3
SP - 194
EP - 203
JO - International Journal of Technology, Policy and Management
JF - International Journal of Technology, Policy and Management
IS - 2
ER -