The role of leadership in the motivation to work in a call center

Maria José Chambel, Filipa Castanheira, Cleide Moretto, Filipa Sobral, Francisco Cesário

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationThe self-determination theory applied to the new work arrangements
Place of PublicationNew York
PublisherNova Publishers
Chapter5
Pages107-128
Number of pages22
ISBN (Electronic)9781634827621
Publication statusPublished - 2015

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