Validação da escala de satisfação do cidadão com cuidados de enfermagem para pais de crianças hospitalizadas

Translated title of the contribution: Validation of the citizen satisfaction with nursing care scale for parents of hospitalized children

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Abstract

Background: The level of satisfaction of parents of hospitalized with nursing care has been used to measure nursing care quality. Objective: To adapt and validate the Citizen Satisfaction with Nursing Care Scale (CSNCS) for parents of hospitalized children. Methodology: Methodological study using a nonprobability sample of 251 parents of hospitalized children aged 7 to 11 years. The psychometric properties of reliability and validity were examined. Reliability was assessed by calculating Cronbach’s alpha coefficient. Construct validity was assessed through an exploratory factor analysis with principal components and orthogonal Varimax rotation. Results: The CSNCS has adequate psychometric characteristics for the Portuguese population of parents of hospitalized children (Cronbach’s alpha of 0.92), ensuring its reliability and validity for measuring satisfaction with nursing care. Conclusion: The CSNCS is a reliable and useful tool to assess the level of satisfaction of parents of hospitalized children.
Translated title of the contributionValidation of the citizen satisfaction with nursing care scale for parents of hospitalized children
Original languagePortuguese
Article numbere20062
Pages (from-to)1-8
Number of pages8
JournalReferência
Volume5
Issue number5
DOIs
Publication statusPublished - Mar 2021

Keywords

  • Hospitalization
  • Nursing
  • Parents
  • Patient satisfaction
  • Surveys and questionnaires

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