Given the rapid evolution of the IT and Software industries, the search for more effective organizational practices has been targeted by several companies, especially those operating in this type of industries. In the literature it is argued that the implementation of agile methodologies in this type of contexts, translates into benefits for companies such as greater efficiency, speed, productivity, and more satisfied customers. As for the application of lean in the industries of IT and Software, the literature is more controversial and there are authors who argue that its applicability in these contexts presents some difficulties. This Final Master’s Work was developed in order to understand whether the implementation of agile methodologies in an IT company has the potential to improve its organizational practices and processes, and a case study for this purpose has been developed. The case study was composed of a transformational project that aimed to review the company's operating model and focused on the reconfiguration of teams, the introduction of lean principles in the waterfall methodologies used internally for the development of projects and the promotion of an agile culture transversal to the organization. Through this case study was concluded that the introduction of agile and lean methodologies, in the context of IT, contributes to the improvement of organizational practices and to the elimination of waste such as waiting times and motion and. Thus, these conclusions help to better understand the dynamics of agile methodologies implementation in an IT company and contribute favorably to demonstrate lean applicability in non-manufacturing contexts.
- Software project development