Wine tourism results from the junction of two sectors, wine, and tourism. Due to the fast growing of the internet access, tourists are choosing to go online and search for experiences before hand and use websites such as Tripadvisor and Get Your Guide to evaluate the qualityof the offers available. This study identifies the main themes and concepts related to daily wine tours experiences with the main objective of evaluating the Douro region while analyzing daily wine tours and the Food and Beverage Clusters based on reviews shared online by wine tourists. For that purpose, a qualitative approach is being developed by taking into consideration 641reviews from ten different daily wine tours in the Douro Valley available on Trip Advisor and Get Your Guide and a conceptual analysis was elaborated using Leximancer Software where the main five themes retrieved from the online reviews were identified: “Wine”, “Tour”,“Guide”, “Trip”, “Lunch”. These themes were then divided into two clusters, Daily tour and Food & Beverages. “Wine” can be interpreted as the most important theme while “Guide” is the most important concept. Overall, there is a positive propensity in rating these experiences, having a low sample of badly rated reviews. However, there should be some improvements regarding the cruises as the results show that they create value but being sometimes“overcrowded” or “boring”. The goal of this study is to help managers understand the demand side of wine tours by developing a conceptual analysis of the narratives shared online about daily wine tours.
Date of Award | 25 Jan 2022 |
---|
Original language | English |
---|
Awarding Institution | - Universidade Católica Portuguesa
|
---|
Supervisor | Helena Rodrigues (Supervisor) |
---|
- Wine tourism
- Wine experiences
- Wine tours
- Online reviews
- Douro region
- Mestrado em Gestão e Administração de Empresas
A glass of wine a day: daily wine tours in the Douro Valley
Campos, F. M. C. D. S. V. D. (Student). 25 Jan 2022
Student thesis: Master's Thesis