A participação do público na informação

: o caso da SIC Notícias

Abstract

This internship report proposes a reflection on the participation of citizens in television information. The investigation is the result of six months of internship in the newsroom of SIC and SIC Notícias, where the duties of trainee journalist were carried out from September 2, 2019 until February 2, 2020.The main focus is on the channels of public participation in news journalism, having as a case study SIC Notícias and its production of content in television and digital support. The "SIC Agenda" represents the object of study of the investigation, allowing us to analyze the influence of the common citizen in the construction of the news and journalistic agenda. This premise guided the investigation and gave rise to other problematic axes, such as identifying what strategies are developed by the company when practicing journalism bases in proximity. To answer the research questions, we used qualitative methods, mobilizing as a primary data collection technique the carrying out of interviews with journalists and information managers, which allows us to analyze the modus operandi of the broadcaster. We also use participant observation and content analysis as secondary data, in order to complete the research data. The main results indicate that this generalist channel practices proximity strategies, with the objective of maintaining the spectator's interest, enhancing their participation and integrating them in the informative contents. In the chapter of the analysis of the results we identify in what ways this happens and the techniques we used allow us to map the spectator's participation in the various teams where I worked. With the information obtained, we also concluded that the digital context has impacted journalistic practices, bringing some disadvantages to SIC Notícias, which leads journalists to rethink the use of the digital, prioritizing offline interaction with the viewer. The investigation reveals that the newsroom maintains a relationship of reciprocity and negotiation with the consumer, complementing and benefiting both parts.

Date of Award	23 Mar 2021
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Camila Arêas (Supervisor)