A relação da comunicação organizacional com o engagement dos trabalhadores
: uma comparação entre os regimes presencial e remoto

  • David Manuel Gomes (Student)

Student thesis: Master's Thesis


The present study, of a hypothetical-deductive nature, seeks to empirically test the relationship between satisfaction with communication and engagement in face-to-face work, 100% remote and/or hybrid work, during the pandemic period. In this study, 164 workers participated, 102 working face-to-face and 62 working 100% remote or hybrid. Data collection was carried out from an online disclosure through the Qualtrics platform and social networks, such as Linkedin, Facebook and Instagram, through a link. The results of this study conclude that communication satisfaction can be seen a driver of engagement. This relationship is statistically significant, as it is stronger in workers who are in on-site work than in workers who are in 100% remote or hybrid work. The study aims to provide an insight into the relationship between satisfaction with organizational communication and engagement, according to the work regime, in order to become a contribution to the scientific community. It is intended to be a strong contribution to future research.
Date of Award29 Mar 2023
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorFilipa Sobral (Supervisor)


  • Organizational communication
  • Satisfaction with communication
  • Engagement
  • Face-to-face work
  • Remote work
  • Covid-19


  • Mestrado em Psicologia e Desenvolvimento de Recursos Humanos

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