A relação da empatia com a eficácia terapêutica em periodontologia

  • Giorgia Palermo (Student)

Student thesis: Master's Thesis


Introduction: The doctor-patient relationship is the key element of health care and empathy is one of the pillars of this relationship, since without patient compliance there is no improvement in results. Plaque is a combination of saliva, food and fluid on the surface of the tooth; establishing effective oral personal hygiene measures allows for qualitative and quantitative changes in plaque. In the context of Periodontology, effective empathic communication between dentist and patient is therefore critical to the success of supportive therapy.
Objectives: to correlate the oral health of patients with periodontal disease, between 18 and 65 years of age, with the empathic communication established with the dentist. Methods: the study consists of an exploratory cross-sectional observational study on an initial sample of 31 patients. Two instruments for assessing empathy were applied: the JSPPPE and the JSPE. The statistical test was the parametric t test for the JSPE and plaque index variables and the non-parametric t test for the JSPPPE variable. All statistical tests were applied at a significance level of 5% (p < 0.05). Results: In the normality test, the JSPPPE analysis did not find normality (p > 0.01); while JSPE showed p < 0.05. Observing empathy through the JSPPPE and comparing the initial data and after 6 months, there was no statistical difference. In the analysis of the JSPE, comparing the initial and final data, we could find high statistical significance (p > 0.001), with an increase in the values after 6 months. For the plaque index, it was not found statistical significance in the analyzed data. Conclusion: The highest prevalence of compliance was found in the elderly population, and in patients with a low level of education. There was a decrease in the mean evolution of the plaque index, despite being small and without significance (-4.897).
Date of Award29 Jul 2022
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorMaria Filomena Capucho (Supervisor), Gustavo Fernandes (Co-Supervisor) & Nuno Malta dos Santos (Co-Supervisor)


  • Empathy
  • Compliance
  • Periodontology
  • Plaque


  • Mestrado em Medicina Dentária

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