To the success of the organisations, it is necessary to value the human resources that are part of them. In what concerns healthcare, conditions should be created to improve the quality of life and consequently, the professional satisfaction of its workers. The present research had as its main purpose to understand the factors that influence the global satisfaction of the health professionals´ work and the perceptions about the quality of life that exercise functions for Aces Dão Lafões, by comparing the opinions of the several professionals, whether they are doctors, nurses or clinical secretaries that work in the Family Health Units and Personalised healthcare Units. Through a survey adapted from Correia (2010) applied to a sample constituted by 109 collaborators, it was possible to see that both in the USF and in the UCSP, the doctors are the most satisfied professional class on a whole, owing to the working conditions, the prospect of further learning as well as the career development. In the sample being thought about, the association of age with the dimensions under consideration (satisfaction with the organisation, working conditions, career development, hygienic conditions, security, equipments and services) it shows the existence of a positive significant association. As to the association of genre with the same dimensions, the only dimension that points out the existence of meaningful differences are the ones concerning Hygienic Conditions, Security, Equipments and Services. In what regards the association between the time of total service and the time of service in USF/UCSP with the dimensions under consideration, it shows the existence of negative significant associations. Finally, it was confirmed the existence of statistically significant differences among all the health units in all the dimensions under consideration. It was verified that it is in the USF`s Grão Vasco and Montemuro where safisfaction at work presents higher results. As far as the quality of life at work is concerned most professional respondents think that the USF or UCSP gather the necessary conditions to provide a good quality of life at work.
Date of Award | 2024 |
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Original language | Portuguese |
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Awarding Institution | - Universidade Católica Portuguesa
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Supervisor | Célia Ribeiro (Supervisor) |
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- Professional satisfaction
- Quality of life
- Family Health Unit
- Personalized Healthcare Unity
A satisfação e a qualidade de vida no trabalho dos colaboradores de Unidades Funcionais do ACES Dão Lafões
Amorim, M. R. C. G. (Student). 2024
Student thesis: Master's Thesis