A sobrevalorização corporativa da inteligência emocional

Abstract

The complexity and constant mutation of the labour market, has brought up the need for new requirements for professionals and organizations, such as new skills and the adoption of new behaviors and new ways of executing tasks. Within this framework, Emotional Intelligence has been an emergent subject in different research fields (Wong & Law, 2002) with a specific importance for the organizational context. Intuitively, more Emotional Intelligence is expected to result in employees who are more adapted to the complexities of the labour market. However, recent evidence suggests the opposite. A quantitative approach was used through a survey with a participation of 72 organizational leaders or managers. Several instruments were used to measure Emotional Intelligence and leadership constructs as Self-Efficacy, Self-Esteem, Risk Propensity, Psychological Safety, the ability of providing Unfavorable Feedback and Emotional Manipulation. The investigation aims to explore Emotional Intelligence and its relationship with leadership, its implications and how the Emotional Intelligence’ dimensions can influence the performance of a leader. The results highlight the negative impact of specific dimension of Emotional Intelligence in Unfavorable Feedback and Psychological Safety. Beyond expected, any Emotional Intelligence dimensions are related to Risk Propensity and Emotional Manipulation might be regulated by some Emotional Intelligence aspects.

Date of Award	26 Jan 2023
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Sérgio Paulo de Jesus Moreira (Supervisor)