Analysis of social replication models
: case study : PSI and FNP

  • Olga Vezertzi (Student)

Student thesis: Master's Thesis


The present dissertation, written in the form of a case study, aims at better understanding the existing spectrum of social replication methods and how they work in reality, by bringing examples of organizations that scaled up through franchising and licensing. It presents Population Service International (PSI) non-profit organisation and the British Family Nurse Partnership (FNP) Programme, characterised by their social purpose, with the replication mode of the two organisations being explained and analysed. The objective is to raise awareness on existing replication paths and assist social ventures in taking examples in order to find the most suitable replication model according to their particular characteristics and social objectives. This analysis indicates that there is not a single path for social organisations’ scaling up. Increasingly, as organisations need to show operating effectiveness, they are encouraged to develop tailor-made paths and gradually change the existing spectrum of replication, in order to improve their performance and present their impact effectively. In the following pages the dissertation outline is described and then an overview of the main literature about healthcare and non-profits, social replication methods with an emphasis on franchising is provided. Afterwards, the case study focuses on PSI and FNP, providing an overview of their general operations and replication model. Lately, both future plans for 2015 onwards are outlined with each of the organisations’ drivers of success. Finally, we provide teaching notes for in‐class discussion about the case study, and conclude with final remarks and future research guidelines.
Date of Award16 Feb 2015
Original languageEnglish
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorSusana Frazão Ferreira Fernandes Pinheiro (Supervisor)


  • Mestrado em Gestão

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