Assédio moral nos profissionais de enfermagem na União Europeia

: meta-análise qualitativa

Abstract

It is estimated that bullying, as a form of violence, has a significant prevalence in professions with high functional demands. Nursing professionals are one of the most vulnerable groups to this syndrome, due to the nature of the work they do, as well as the associated pressures and demands. The purpose of this study is to understand how bullying affects nursing professionals in the European Union. Using Qualitative Meta Analysis (QMA), 35 articles extracted from three databases (Web of Science, EBSCO and PubMed) were selected and subsequently analysed using a rigorous protocol. From a content analysis, we tried to systematize the information conveyed in the selected articles through their indexation to the defined categories and subcategories, in which we identify the main definitions and exemplifying excerpts. The main results brought out four categories: (a) incidence of bullying; (b) causes before acts of bullying; (c) impacts of bullying on nursing professionals; and (d) strategies, methods of prevention and treatment of bullying. In general, it is pointed out that female nurses have a direct impact of bullying on their health and job satisfaction. Personality characteristics, interpersonal communication with peers and other health professionals, role conflict, high job dissatisfaction, low levels of engagement, higher job turnover, lower physical and psychosocial health, high levels of burnout and depressive symptoms, seem to be associated with higher exposure to bullying behaviours. Social support, emotional intelligence, self-confidence, and psychological support have been the most widely used prevention strategies and methods in the treatment of bullying. The importance of this topic calls for the development of new and future research with nursing professionals in the Portuguese context.

Date of Award	14 Jul 2022
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Camilo Valverde (Supervisor) & Maria Isabel G. G. Castro Guimarães (Supervisor)