Burnout, bem-estar, resiliência coletiva e team work engagement

: preditores individuais e de equipa

Abstract

The number of health professionals who show signs of professional exhaustion has
grown, which in turn may lead to the development of burnout syndrome, with significant
implications regarding the individual well-being of each professional, as well as the
quality of the performance and work provided to the population. Thus, it is necessary to
explore and identify new areas relevant to preventive and interventional work in this area.
The present study, of quantitative and correlational nature, pretended to ascertain the
moderator role of the collective resilience between the teamwork engagement and the
burnout, as well as between the team work engagement and the well-being. It was also
intended to identify the differences between the health-professionals that work and those
that don’t work in shifts regimes, in terms of resilience, well-being, team work
engagement and burnout, as well as identifying possible predictors of burnout or wellbeing,
in health-professionals. 135 health professionals from a hospital in the district of
Lisbon participated in the present study (doctors, nurses) and health professionals with
management and administration jobs, that filled self-report instruments, such as the
“Granada burnout” questionnaire, the “Team Work Engagement” questionnaire, the
“Team PsyCap” questionnaire and the “PERMA-Profiler” questionnaire. The results
revealed that the team work engagement and social-economics issues represent the main
predictors of burnout and well-being in health professionals. The health professionals
group that work in shifts, revealed to have more levels of burnout and lower levels of
well-being. Finally, the moderating effect of collective resilience has not been confirmed,
either in the relation between team work engagement and burnout, or in the relationship
between team work engagement and well-being. The results are discussed in the
perspective of developing new paths of psychological intervention in this field in order
to analyse new mechanisms of actions and guidelines in the future, centred on the
promotion of collective resilience and team work engagement with health professionals
and their organizations, in order to enhance higher levels of well-being and a reduction
in the problems associated with the emotional exhaustion of health professionals.

Date of Award	21 Jan 2021
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Patrícia Costa (Supervisor) & Rita Francisco (Co-Supervisor)