Business intelligence na educação

  • Eduardo Carlos Torres Sequeira (Student)

Student thesis: Master's Thesis


This new century is marked not only by a changing society, where information is seen as a necessity and as a resource, but also by one of the largest and deepest financial and economic crisis in living memory. Organizations cannot alienate these new realities, it is essential to adopt new tools and technologies and be prepared to face the new challenges ahead. The Regional Offices of Education, Schools and Ministry of Education is no exception, often recognize as “heavy bureaucratic machine” have in recent years, implemented Document management system, recognized effort that has contributed to increasing its effectiveness, however, there's still a long way to go. There is a need to consider the implementation of complete systems for evaluating the performance of these organizations, measuring the impact of their programs, projects and activities in society. The implementation of Business Intelligence (BI) tools and administrative theories of Competitive Intelligence (CI) can help to improve the quality of decisionmaking throughout an organization and consequently, its performance, creating competitive advantages and special conditions for the objectives proposed to be achieved. In Portugal, there is still a large gap between the traditional models of teaching and the tools offered by new technologies. Over the past few years we have seen only small adjustments and changes... it’s necessary to reinvent teaching and also learning. BI may establish itself as a powerful ally, to the traditional models of teaching, allowing access online reports that measure progress and performance of a class, student or teacher, promoting academic performance and educational responsibility. We hope that this work can contribute to outline a new concept of education, based on measuring the performance of various entities and the important role that new technologies can play in a school demand for increasingly efficient.
Date of Award28 Dec 2012
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorJosé Afonso Baptista (Supervisor) & Pedro Calhau (Co-Supervisor)


  • Education
  • Educational decentralization
  • Territorial Administration of Education
  • Regional Offices of Education
  • Information Technology
  • Knowledge management


  • Mestrado em Ciências da Educação

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