Controlo de gestão no processo da matéria-prima

: estudo de caso da Nortempera

Abstract

Over the last few years, companies have been providing highest importance on inventory and its management, as it is based on this big area that the main investments of an entity are performed and has been challenging to try to reduce costs in order to obtain a higher revenue and, at the same time, deliver the best service quality and customer satisfaction (Wallin et al., 2006). This study is about stock control in the company Nortempera – Indústria de Vidros Temperados do Norte, S.A., a Portuguese company included in the flat glass transformation and commercialization industry. The main objectives of the internship performed within this organization were to support the management control with a more efficient organization principle concerning the stocks and offer solutions related with updated information of the stock in warehouse that was not available. In order to achieve the goals of the internship, a diagnostic was initially developed based on direct observation, meetings and the extraction of computer data, that together allowed to identify the main existing problems that made difficult the smart and regular knowledge of the aforementioned topics. After performing tests and analysis of internal process, new control tools were developed that allow reliably identify the real and available stock, and controls were applied in order to monitor and avoid deviations in inventory. In summary, the internship achieved its objectives and it also allowed to review work processes and to promote new conductive control mechanisms to the good organization stocks management.

Date of Award	15 Jul 2022
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	José Miguel Pereira dos Santos de Oliveira (Supervisor)