Employees’ performance evaluation at Teixeira Duarte

Abstract

This research paper is based on the consulting project the author implements with the Client – Portuguese construction company Teixeira Duarte Engenharia e Construções (TDEC). Main challenge that was presented by the Client to the author is obsolete and inefficient employee performance evaluation system, which needs to be overhauled and taken to the competitive level compared to the other employers on the job market. Having conducted the literature review on the topic, the author has outlined the importance of proper performance evaluation system, as well as described key performance evaluation models used in the different companies around the world. The problem was analyzed with two main research methods: employees’ interviews, which were aimed at understanding the current performance evaluation procedures at TDEC and benchmark analysis, which main goal was to analyze what are the best performance evaluation practices used by other companies. The interview analysis has shown that TDEC’s performance evaluation system is not clear and transparent enough, as well as feedback given on employees’ performance is untimely and oftentimes formal. Benchmark analysis has revealed that other employers on the job market mainly use Evaluation by Objectives (EBO) as the key performance evaluation model and conduct the performance reviews more often than it is done at TDEC. Based on identified areas of opportunities, the author has provided recommendations for the Client to improve their current performance evaluation system.

Date of Award	22 Jan 2024
Original language	English
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Rute Xavier (Supervisor)