Fatores promotores e barreiras na transferência do conhecimento tácito no contexto organizacional
: uma revisão sistemática da literatura

  • Mónica Fonseca e Sousa (Student)

Student thesis: Master's Thesis

Abstract

Highlighted by Michael Polanyi’s research on the concept of knowledge, the scientific field begins an approach to its tacit dimension. Tacit knowledge can be explained using different perspectives, with emphasis on authors Grant (2007), Alwis and Hartmann (2008) and Maravilhas and Martins (2019), the latter defining it as “what is preserved in someone’s mind, and includes facts, stories, prejudices and intuitions” (Maravilhas and Martins, 2019). The aim of the Systematic Literature Review was to determine the promoting factors and barriers that influence the transfer of tacit knowledge. Through the analysis of the articles, evidence was found at an individual and organizational level, both for the factors that promote and the barriers that affect this process. The results of the analysis allowed us to conclude that environments that promote openness and transparency are more effective in transferring tacit knowledge. It also enabled the conclusion that relationships based on trust and altruism become mobilizers of this transference, as well as certain types of training methods, such as mentoring and coaching. In addition, eliminating conflicting characteristics, such as certain types of organizational culture, is positive for this sharing.
Date of Award9 Jul 2021
Original languagePortuguese
Awarding Institution
  • Universidade Católica Portuguesa
SupervisorMarisa Fernanda Figueiredo Tavares (Supervisor) & Maria Isabel G. G. Castro Guimarães (Co-Supervisor)

Keywords

  • Tacit knowledge
  • Tacit knowledge transfer/sharing/exchange;
  • Organisations/organizations
  • Tacit knowledge transfer strategies
  • Tacit knowledge transfer enablers
  • Tacit knowledge transfer barriers

Designation

  • Mestrado em Gestão de Recursos Humanos

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