How does information technology influence the behavior intention to use nutrition e-Health services?

Abstract

Covid-19 is an enable factor of new e-Health technology data-driven services which catalyzes the development of virtual personalized people-driven and preventive digital services model integrated into daily life. The access to individuals’ data provides solutions that ensure the safest health information technology. However, people still feel their data is at risk. The present paper aims to examine the key factors affecting health information technology as a strategy to improve the usage of smart nutrition services in the online environment. The study was conducted to assess the impact of IT towards storing and sharing individuals` health data and influencing their judgments about trust and behavioral intention to use e-Health apps in comparison with face-to-face consultation services. The technology acceptance model has been extended by introducing new factors (perceived risk, security, data privacy and behavioral intention to use the service) that allow to study the online consumer behavior and perceived threat associated with the type of data stored and shared. Findings revealed that health IT increased consumers` perceptions about perceived risk of data sharing and trust regarding the type of data stored and shared. However, it decreased consumers `perceptions about e-Health nutrition services related to perceived utility, data safety, trust, risk and behavioral intention to use these services. This research will help to empirically explore and test the suggested model in terms of social influence factors and the acceptance of using technology on health services in an emerging research area.

Date of Award	4 May 2022
Original language	English
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Sofia Jacinto (Supervisor)