Impacto dos controlos culturais nos controlos de gestão nas empresas familiares

: caso de estudo

Abstract

Family businesses are a significant slice of the world economy and represent the overwhelming majority of companies located in Portugal. The methodology selected to address this issue was the case study, conducted through two family groups in the Textile Industry in the North of the country. By means of a pair of interviews with the CEO of each organization, it was possible to compare the two organizations in relation to the main characteristics of the management controls and the organizational culture, as well as the family characteristics. The most important conclusions of the research are that family businesses, due to the natural inclination of family members to behave in the best interest of the company without too much pressure from others, have less demand for formal controls and more focus on controls over results and monitoring due to the type of industry in which they operate. The organizational culture is well disseminated throughout all departments of the organizations, which significantly contributes to the use of interactive and cultural controls. Family goals also have an important contribution to these companies, influencing decision-making, workplace dynamics and organizational culture. It is possible to verify that company 2 by presenting a more complex structure in terms of family environment, is more open in occurring family conflicts and discussions, than in relation to company 1.

Date of Award	7 Jul 2022
Original language	Portuguese
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Luís Manuel Dionísio Marques (Supervisor)