Leadership characteristics in recruitment and selection processes

: a study developed in a consultancy firm specialised in human resources

Abstract

The main goal of this study is to try to understand the importance of leadership characteristics and behaviours in a recruitment and selection process that are more valuable to the clients of a human resources company – Pessoas e Sistemas (hereafter, PeS) – and reflect on how similar are those valuations from those of the firm consultants. In order to reach this objective, the firm characterization and a description of the organization practices was made in addition to a literature review on leadership profiles in recruitment and selection processes, that include the characteristics and behaviours of leaders and how they can positively contribute for performance increases in their companies. This work was oriented by a methodology based on quantitative analysis tools, in which involved a questionnaire applied to both the PeS´clients and consultants with 4 different groups. The results obtained from a sample of 40 participants allowed to get an overview of the topics subject to analysis and to establish the differences and similarities between the perspective of the clients and the consultants. The main limitations of this study were also presented. In conclusion, it was possible to conclude that Pessoas e Sistemas, as an organization, values leadership profiles in the context of recruitment and selection in a similar way to their clients, with some slightly differences that will be deepened in this study.

Date of Award	13 Jul 2017
Original language	English
Awarding Institution	Universidade Católica Portuguesa
Supervisor	Camilo Valverde (Supervisor)